The medical equipment Research and Development is looking towards cost-effective human longevity solutions. Major focus areas include developing early diagnosis, wireless enabling and zero-defect miniature devices and remote patient monitoring systems.

The medical device and equipment engineering Research and Development (R&D) practices at Wipro are focused on four major product segments:

Manufacturing is a key activity for the Medical Devices Industry. Rising costs and increased pressure on manufacturing processes has seen the industry turn to transforming their manufacturing processes and optimize them to deliver better value to customers. The Medical Device Industry is further transformed by new technologies and methods such as Radio Frequency IDentification (RFID), Demand-Driven Supply Networks (DDSN) which will require a strategy to control processes from Enterprise Resource Planning (ERP) down to the shop floor.

The Sales and Marketing process of the Medical Devices Industry with multitude of products presents a variety of challenges not seen in other industries. Increased scrutiny from the regulatory agencies on the marketing activities, investigations into infringements of the Federal anti-trust laws is an added concern to the marketing departments of this industry. With limited funds for marketing purposes, a device-savvy sales pitch is required to win over well-informed hospital administrators and surgeons. It requires developing a unique experience for each person involved in the purchasing process.

Having more than a decade of experience in helping our healthcare and life sciences customers design, develop and market their products, gives us the very important insight into how our teams function and the challenges faced by them, like - meeting the time-to-market pressures and demands of the regulatory agencies with added complexity for addressing the local regulations while expanding into emerging markets. Regulatory Services from Wipro are designed to help our customers address these issues and to standardize and improve the Verification & Validation (V&V) and compliance processes.

Wipro Healthcare BPO is a full-spectrum, end-to-end provider of Business Process Outsourcing (BPO) services covering Healthcare Payers, Healthcare Providers, and Medical Device companies.

We have more than 2500 resources delivering back-office functions and multilingual contact center support services to clients out of our delivery locations spread across the globe.