Order Management and Fulfillment
Coping with regular orders is what sets you apart as a leading enterprise in comparison with other manufacturing companies. Apart from building trust between suppliers and customers, successful implementation of the order fulfillment process can help raise your service performance standards. Though this is a prerequisite in today's competitive environment, very few companies have an efficient order management process in place. To avoid any impediments in the value chain, organizations ensure that the entire order management and fulfillment system does not cause excessive inventory holding or poor customer service, and that it meets all service-level agreements.
However, in recent times, the scope of order management and fulfillment has expanded to encompass much more. This includes rationalization of numerous complex activities from order processing and validation to credit modeling and rebalancing, and development of new systems.
Wipro's tools
Our support extends to all the manufacturers in search of effective order management tools. With our rich experience in addressing diverse challenges faced by you in the order fulfillment cycle, we help you in several ways. Some key initiatives taken by us for smooth order processing are:
- Quote: This includes contract detail validation, product configuration, pricing and discount management, quote generation, freight validation and application.
- Order Booking: This facilitates validation of quotes, contract and PO agreement, product configuration, pricing, payment terms, fulfillment lead time and more.
- Order Administration: This aids in on-time order scheduling, meeting order supplies and managing returns management. It also provides an interface with the manufacturing units and aids in staging and picking up releases.
- Billing and Collection: This assists the billing record and invoice creation process. Moreover, revenue recognition verification can be done while you compute commission or manage varied documents.
PLM in a Box
