Collaboration Portals

In today's fast paced world, communication and collaboration form an integral part of all companies. But when a company continues to grow, globalize, acquire, and partner, this communication and collaboration becomes a tough and time-consuming task to accomplish in a highly decentralized environment. The industry is slowly taking up Enterprise 2.0 as a convenient option to enhance Business Intelligence and Decision Support Processes. This is a system of web-based technologies that offer quick and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise.

Wipro's solution

We have come up with a solution framework which allows suppliers and partners to collaborate. For instance, we have initiated a portal which facilitates companies to execute lead management based on leads received from dealers and also supervise program promotions for them. This was done for one of our clients in the HVAC segment. The portal also helped to provide advanced business intelligence, decision support and an enhanced sourcing and procurement process. Apart from these, the framework also permits companies to accomplish partner administration. Maintenance of company and partner details and master data management (user and partner data) fall under the purview of partner administration.

We offer definite solutions to all our customers, tailor-made to suit their particular requirements. We have developed an End to End portal that allows engineers, marketing and sales, and customer support representatives to exchange ideas for product enhancements, enhanced corporate communications and PR through targeted promotions.

In addition to providing such customized solutions for customers, we have also initiated several frameworks which help to reduce the time to market and also offer best practices in terms of technology as well as business.