Integrated BPO/KPO

Integrated BPO/ KPO for reduced operating costs

Evolving insurances industry requirements call for services that go beyond a traditional BPO with simple back office labor arbitrage. Insurers across the globe are demanding reduced operating costs even as service levels are improved by leveraging the strengths of partners who offer centralization, standardization and transformation of business processes.

Wipro's Integrated Business Process Outsourcing/ Knowledge Process Outsourcing solutions have helped customers reduce costs substantially while linking it to business outcomes using common processing platforms that enhance speed to market, offer pricing flexibility and delivery models that span near and offshore locations. Our transformational frameworks have been built over years, backed by our substantial consulting experience as well as research and development in the insurance domain. Our practice delivers business objectives through organizational restructuring, technology rationalization, eliminating redundancies and wastages using Six Sigma techniques and Lean principles and rebalancing the equation between activities and skill set requirements.