The hospitality industry is adopting innovative technology to enhance guest experience and derive business intelligence based on guest preferences and spending patterns.

Wipro offers an RFID-based Guest Experience Management Application which derives business intelligence and helps you enhance profitability. We provide end-to-end solutions that have enormous scope for enhancing operational efficiencies at various guest touch points and provide them with a unique experience. Our offering benefits include,
  • Guest Preferences: All in-room services will be activated as per guest preferences
  • Security: Provide access to all facilities apart from the rooms, and enable single point tracking across the facility
  • Cashless payment: Facilitate cashless payment using the key card which will be integrated with the Property Management System
  • Queue management: Reduce queue waiting time
  • Tracking: Enables tracking in large convention centers and tracking children in resorts and game parks
  • Business intelligence: Data collected could be used for decision making, promotions and customized packages for guests
 
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