Industry Trends

Planning for the efficient and effective delivery of healthcare services is a significant challenge. To meet this challenge, achieving the appropriate balance between human and non-human resources is important and requires continuous monitoring, evidence-based decision-making, and appropriate tools for resource optimization. Challenges experienced by organizations today include:

• Nursing shortages
• Ease and control of staffing and scheduling
• Complexity of the staffing needs
• Data issues

To manage these complex challenges today, workload/staffing applications, nursing unit utilization and performance management are potential tools for effectively managing the deployment and utilization of resources.

How Wipro Helps

Wipro Staffing and Scheduling Application practice consists of a highly qualified group of consultants with extensive operational experience in the healthcare industry. Wipro assists healthcare services organizations in using information technology and process automation to create optimal plans around resources to mitigate costs, conform to union and regulatory requirements and increase staff satisfaction thereby increasing patient quality and safety.

Broadly our Staffing and Scheduling service offerings include:

• JCAHO compliance
• Operational assessments and operational diagnostics
• Software selection and implementation
• Performance management and benchmarking.