Industry Trends

Hospitals are struggling to contain healthcare costs, staffing shortages, pressures from the CMS and the government, and having to compete with other organizations for delivering quality care. To deliver on these parameters healthcare providers require significant amounts of actionable information on their financial operations and their clinical efficiency to improve hospital quality. Not all of these organizations are being able to realize the full value of their investments in operational systems, which contain a wealth of untapped 'intelligence'.

How Wipro Helps

Wipro brings Hospital Quality Analytics (HQA), with wide range of services in a HIPAA secured framework of analytical models to deliver better quality of care with higher ROI. The framework ensures higher productivity and professional hospital-patient satisfaction at lower cost via:

• Validating the precision bias and stability of quality performance indicators
• Aligning best practices policies within and outside the organization
• Providing visibility and complete granularity on various hospital processes needed to plan and execute accurate operations and thus increasing efficiency of routine procedures.

Wipro Hospital Quality and Analytics framework consists of:

Hospital Data Analysis and Process mapping

• In-depth interviews with concerned hospital staff, and map both the patient flow and the hospital process
• Intensive data analyses to gain a sufficient level of understanding of the demand of each hospital service, the sources, the extent of the variability in patient flow, and the utilization pattern of department-related resource of the hospital

Analytics Model

• Design scalable framework of statistical model to optimize hospital processes and outcomes of the services, and can be customized to various constraints taking into consideration the randomness of various parameters existing in the system
• High definition UI to update the performance measures within the hospital quality of care and outcomes ensuring hospital appropriate advanced technology

Advance Reporting/Visualization tool

• Expert consensus on ORYX/JCAHO standards measurement indicators
• Other strategic components aimed to define basic elements of implementing patient safety within health systems promoting patient specific zero defect care
• Helping the hospital leadership to evolve strategies to stay ahead of the competition.