Industry Trends

Through the past decade, Disease Management has been able to streamline the use of health benefits while reducing claims and absenteeism. This has lead to increased productivity, employee morale and better employee-employer relationship. Now, there are new trends emerging in the industry.

• Disease management is expanding to cover more and more diseases, in addition to the chronic diseases that it usually catered to.
• Web enablement and eHealth services are becoming critical tools in improving physician involvement in the disease management process.
• Implementation of EMR and EHR services as part of the Disease Management is becoming increasingly important to resolve the challenges pertaining to the clinical data.
• Disease Analytics is playing an important tool for quality and efficiency enhancement. Regulatory compliance to regulations and certification is slowly becoming a focus area in the industry.
• Wellness management is being seen as an inseparable part of Disease Management. Wellness programs such as weight management and smoking cessation are becoming popular.
• BPOs are playing an important role in wellness management, with their wellness programs.

How Wipro Helps

Wipro, with nearly a decade of experience in Disease Management, has been helping the healthcare payers with a multitude of services to be ahead of the competition. With a vision to be ready today to face tomorrow’s challenges, Wipro’s solutions for Disease Management include but are not limited to:

Disease Management Technology Implementation Services

• eHealth Services
  - eHealth and web enablement, EMR and EHR Services for compliance and collaboration
• Data Analytics
  - Population Identification and Stratification, Outcomes Reporting, Clinical Data Analytics
• System Integration Services
  - Product Implementation Services, eForms Automation

Disease Management Consulting Services

• Healthcare and Disease Analytics, Predictive modeling
• Online care management portals
• HIPAA and other related regulatory compliance consulting
• Cell phone enablement of Disease Management programs
• Patient compliance solutions - Intelligent pill box solutions
• Pay for Performance programs, etc.

BPO Services

• Efficient patient outreach and analysis services

Wipro has also built accelerator frameworks to expedite the implementation of the above services. Some of these accelerators are:

• Risk Identification and Stratification (RIS)
• Online Care Management Platform (OCMP)
• Outcomes Reporting
• eForms Solution