Federal government's primary focus will be in the areas of Human Services and Infrastructure. Human Services includes health systems, healthcare quality data, fraud detection tools, social security etc. The operational and technology spending could be heading for a short term boost to help alleviate the wider economic slowdown. This spending will, however, slow down in the long run. A change in priorities (defense to state), investment in longer-term growth areas (BPO) and alignment for new areas of ongoing spending (healthcare) will be the new horizons to look at. There also is an increase in awareness and usage of concepts like Web 2.0 technologies to accomplish social networking capabilities, open source and cloud computing.

The state and local government are focusing on mission prioritized projects, which represents a major growth area of government spending. Much focus lays in agency modernization and corresponding solution requirements such as –
- Infrastructure Management (large focus seen on Datacenter Management/Consolidation and DR/BCP planning)
- Application Portfolio Management and Asset Management
- Records Management (including Imaging Solution)
- Citizen Centric Charters

An emerging focus is on transforming how these regulatory and administrative agencies manage the needs of the dependant people for a variety of services. The regulatory and administrative bodies have hence recognized a need to consolidate their IT systems, and replace their legacy systems with newer technologies. Agencies relating to Human Services, Public Safety, Administration and Finance are expected to be at the forefront of bringing in this change and focus towards benefiting people. In the present economic scenario, it is becoming imperative to identify new trends early and align resources to capitalize on new spending.

Where the imperative is to reach across millions, much effort is focused on creation of the right medium, optimizing operational efficiency and adherence to compliance and regulations. IT modernization activities and disciplined execution of the same, becomes a mandate. These agencies facilitate cooperation in many areas including human rights, social progress, economic development, international law and security to name a few. Many specialized institutions such as the UN, WHO, UNESCO require extensive analytic capabilities to determine the reach and effectiveness of their programs, infrastructure support to maintain operations and updated systems to increase operational efficiencies.
