Mobility, Cloud, Social Media Technology and Services

The Food & Beverage (F&B) industry understands that it must improve its speed of innovation, ensure collaboration within the organization and with its customers and bring down cost of operations. Today, these business imperatives are being enabled by Mobility, Cloud and Social technologies.

How Wipro Helps

Wipro has extensive experience across industries in implementing Mobility, Cloud and Social solutions to help you understand your customers better and to improve the velocity of business. We help you by:

  • Enabling content sharing and management via a managed Cloud-based platform
  • Architecting and implementing solutions that enable your sales force to respond faster
  • Tracking, managing and responding to consumer signals online

SOLUTION COMPONENTS

Wipro Content Cloud (WCC):

  • An industry-leading Enterprise Content Management platform that facilitates management of content right from capture/creation to dissemination and mobile enablement of content
  • Private, hybrid and public Cloud offered on a SaaS and BPaaS model

Our Mobility service includes:

  • Mobile POS via self-checkout, mobile payment and mobile couponing
  • Inventory management and warehouse/ DC management enabling direct store delivery
  • BYOD that enables integration of employee-owned telecom devices like smartphones and tablets securely for corporate system access
  • Mobile custom application leveraging mobile testing and mobile security
  • Loyalty management

Our Social Media service helps to conceptualize, build, launch and track Social Media initiatives. Our service includes:

  • Social listening (to gauge on-line chatter)
  • Sentiment analysis
  • Real-time response for consistent brand image
  • Digital promotions
  • Social Media engagement/ influence
  • Competition analysis (for on-line presence)
  • Reputation tracking and management (online)