The prepaid broadband market offers immense opportunities which can be addressed by Telcos and MSO by quickly launching new services. A comprehensive suite of systems, processes and operations are needed to provide a lean, integrated environment for delivering pre-paid broadband services. These can be enhanced with multi-lingual customer care with customer service that can be provided in English and Spanish.
How Wipro Helps
Wipro's Accelerate solution offers pre-defined extensions that enable service providers to differentiate their offerings. Based on an AWS cloud hosted platform, this B/OSS solution supports activation, provisioning, usage metering, and payment processing. It also provides out-of-the box systems for such important business processes as:
- Order to activate
- Usage to charge
- Trouble to resolve as well as a
- B2B gateway with predefined APIs that allows easy integration with legacy systems
An End-to-End Solution: Wipro Accelerate enables service providers to launch new services, get to market faster and increase revenue. This proven out-of-the-box solution lets you focus on value-added activities and core competencies instead of sinking resources into the development of a new billing and product support platform. With this solution, it's easy to develop and experiment with white label offerings, and deliver consistent, high-quality customer service.
Margin Protection: The solution requires little to no capital expenditure. Its highly efficient billing and support platform enables broadband service providers to protect margins despite lower price points. The up-front monthly billing model is clear and transparent to subscribers and profitable for service providers.
Increased Revenue: Wipro Accelerate helps operators increase revenues by offering flexibly priced new products that motivate non-adopters to become new subscribers.
Best-in-Class Technical Solution: The solution is a cloud-based, scalable, flexible solution built on robust, third party platforms that seamlessly integrate with legacy systems.