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In the last two years, the banking industry has undergone dramatic changes. These changes will continue as lenders alter course to meet new regulatory requirements and customer expectations. As with any major change in an industry, this wide-sweeping event has created opportunities for survivors and for new companies entering the lending arena. Now, lenders are improving performance by focusing on internal efficiencies, capacity management, and integrating third-party services and technology solutions.
Wipro Gallagher Solutions (WGS) provides lenders with a combination of world-class technology and business process services to meet current and future challenges in the marketplace. WGS meets the lenders’ need to expand to new markets through its new SaaS-based LOS, NetOxygen Cirrus, combined with end-to-end origination fulfillment services from our mortgage centers in Nashville, TN and Chennai, India. NetOxygen Cirrus provides a robust LOS for customers as a fully-managed, fully-hosted platform that minimizes upfront expenses and offers a variable-cost model in this volatile marketplace. Unlike most SaaS LOS platforms, customer-specific workflows can be accommodated. Using our embedded rules engine, workflow orchestration layer, native image repository, and integrated vendor ecosystem, Cirrus provides a level of automation that was previously available only for the top-tier lenders in the industry.
Because of the trend toward outsourcing as a forward-looking business strategy, Cirrus was designed to be deployed as a technology enabler for process outsourcing services available through WGS. Dramatic reductions in niche product types limit the ways lenders distinguish themselves, and mortgage executives realize the value of focusing on their core revenue-generating roles. To help, WGS offers an end-to-end fulfillment solution as part of an overall sourcing strategy. In this way, lenders can expand delivery capabilities and minimize production capacity constraints that result from volume fluctuations. A properly implemented, outsourced fulfillment center, whether end-to-end or specific sub-functions, can dramatically improve the response times needed for the lender to provide a positive customer experience.
The overall result is that our solutions deliver fast access to quality products, process expertise, and much-needed flexibility through a scalable, stable platform.
We offer the following features and benefits:
Features
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Automated workflow management |
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Robust document support |
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Support for all loan types and channels on a single platform |
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Fully hosted, fully managed in certified SAS 70 data center |
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Component-based loan origination platform |
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Integrated vendor ecosystem |
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MISMO-aligned interfaces |
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Vertical and horizontal scalability |
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Variable cost model |
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Complete line of mortgage fulfillment process services |
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Lending process expertise |
Benefits
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No upfront costs |
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Improve quality and performance |
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Increase revenues |
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Accelerate time-to-market for new products |
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Manage production spikes with ease |
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Reduce fixed operational expenses |
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More time to improve customer experience |
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Reduce IT support time |
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Faster implementations |
For more information, visit the WGS Web site at www.gogallagher.com |
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