| Cards |
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Wipro understands the new set of challenges that cards industry is facing in coping up with regulatory and compliance requirements, potential threat from alternative payment service options and changing preferences to debit for daily usage. Issuers and Acquirers are devising new strategies which will address this new reality and mechanizing solutions that will differentiate their offerings in the market place. Customer information and data analytics to understand the behavior has gained more attention than before. Equally important is the improvement in the servicing channels and giving the power to the customer to manage the card account - be it personalizing the product or managing the debt.
Wipro has built focused competencies around Credit / Debit and emerging products like Pre-paid and micro payments, and supporting banks in acquiring and servicing millions of customers across the globe. Leveraging our integrated IT and BPO capabilities, card companies have derived benefits in customer servicing and back-office functions.
Our experience with global banks and financial institutions spans:
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Customer acquisition and servicing for top 5 issuers in US |
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Integrated IT and BPO services for card back-office functions for a leading card issuer in US |
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Transaction processing and settlement systems for a global card association |
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Risk and Fraud management for global card association |
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PCI assessment and compliance for a leading US based retail chain |
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Cards Associations standards and certifications for a network association |
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| Payments |
Financial Institutions are chasing fee based income as a key source of revenue. Globally, banks have realized how important it is to achieve economies of scale in transactional banking and efficiencies in the underlying payments infrastructure.
But, there are still some challenges in streamlining the underlying payments infrastructure due to rigid infrastructural and legacy constraints.
With initial roll-out of Pan European SEPA and PSD compliance, we are likely to witness the differentiating strategies that the leading financial institutions will harness to gain market share and compete aggressively for a larger footprint.
Wipro has worked with leading financial institutions and payment processors across the globe and built competencies in regional payments standards and in defining next generation payments systems based on SOA principles.
Our experience spans:
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Domestic and International payments for a leading bank in Continental Europe |
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Re-engineering of core payments infrastructure for a large financial services company in Europe |
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Corporate integrations and online cash management services for a large UK based bank |
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Monitoring and exception management |
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Compliance and integrated testing services for an industry body for payments standards |
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System Integration of payment hub with LOB applications for a leading custodian and a bank in US |
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