While the gurus say the downturn is over, banks are still grappling with the aftermath; evolving business environment be it mergers and acquisitions, multi-directional globalization, changing customer expectations or myriad of redundant systems.
Banks are looking at ways to conserve capital, contain costs and optimize processes to deal with the present and get prepared for a better tomorrow. Customers are becoming more sensitive, aware and alert, and addressing their expectations has become challenging than ever before as they seek customized products and services. The industry needs to achieve efficiencies at low cost irrespective of business lines and stay abreast with emerging technologies. Hence, the banks are not taking any chances ignoring the next generation needs of both retail and corporate customers but are satisfying their needs through collaboration between business and technology.
Wipro Retail and Corporate Banking addresses the needs of transactional banking through its proven capabilities and best in-class offerings in:
- Enabling front office sales and service with middle and back office systems
- Product partnership driven implementations covering core banking modules, CRM and extending to niche areas like analytics and reconciliations
- Automation across operations that are transaction intensive
- Data management to provide enriched insights into customer transactions
- Business process mapping and analytics to bring in efficiencies through six sigma and lean
- Address technological impact on customer services due to emerging regulations
- Application rationalization across the portfolio of a bank
Wipro has been working with banks across the globe for more than a decade executing retail and corporate banking engagements that are strategic and transformational; involved in running the bank and changing the bank programs, both small and large system integrations, product evaluations and implementations.
Our experience in retail and corporate banking spans geographies covering Sales and Service, Transactional Banking, Risk and Compliance, Trade Finance, Cash Management, Treasury and Core Banking.
Wipro's emerging solutions in this area include:
- Improving Branch Sales and Service with Next Generation Branches
- Personal Finance Management
- Small Business Banking
Spectrum - Wipro Banking and Financial Services Journal - Cloud Edition, Vol. 1 February 2012
Wipro Compliance Week joint research on The Coming Wave of Regulatory Reforms
