Our Client RelationshipsWipro has gained a wealth of experience working with many of the world’s leading insurers. We have delivered quality solutions in virtually every aspect of insurance and enjoy tremendous business confidence with all our clients.

A snapshot of some of our important relationships:

A Top 6 Global Insurer

One of our major clients is a global top 6 composite jnsurer,. Ever since December 2003, Wipro has constantly strived and succeeded in providing result focused and cost effective solutions to the client.

Services Provided by Wipro

• Application development & maintenance
• Infrastructure services
• Consulting services
• System rationalization
• Business analysis
• Change management

Wipro is also a strategic partner for E-commerce and data warehouse initiatives.

Functional Areas Covered

• Life, Pensions & Annuity systems
• Commercial & creditor insurance line
• MI and finance systems
• Sales & marketing systems
• Agency & commission systems
• Quotation & illustration systems
• Actuarial systems

With a team size of 1000+, the relationship has grown from strength to strength backed by consistent, quality and thoughtful solutions. Wipro is also engaged for an increasing number of end to end technical projects and end to end system rationalization project for the client in the area of claims processing. Wipro has created a horizontal decommissioning factory model for the client to retire applications. Wipro has defined a step by step process for the same at the end of which, the concerned application is certified to be decommissioned. Wipro has established a Global Command Centre (GCC) for one of the client’s business units for the provision of remote infrastructure management services.

A few of the other projects implemented are:

• New product launches to enhance market share
• Pension simplification to support legislative changes
• End to end solutions to enhance quote systems
• Insulation layer to boost performance of backend systems
• Offshore maintenance of around 100 Bancassurance Systems
• Enhancements to MSO (Mobile Sales Office), a pre-sales tool

Wipro has continuously demonstrated capabilities that helped the relationship evolve to a stage where the client regards Wipro as a partner rather than as a supplier.

Leading Germany based Insurer

Wipro has completed six successful years of business partnership with a large leading insurer based in Germany. Our engagement started in February 2001 with an Euro Conversion project for the client and ever since created significant value through the following projects:

• Stabilization of commission System – significant reduction in processing time by 80%
• Batch Job Performance Enhancement – runtime reduction by 70% which resulted in saving of the daytime business hours
• Commission / Broker System Reengineering – achieved stability, flexibility, scalability, reduced turnaround time for product launch / time to market. Domain and application knowledge helped achieve continuous productivity improvement
• 24x7 SLA based production support for some unit linked life policy systems and commission systems

Leading UK based Insurer

Wipro has a large number of ongoing projects with a large UK based insurance and pensions provider, since March 2001. The current strength of our FTEs is in excess of 100 and we render the following services:

• Application development & maintenance
• Business process outsourcing
• Rationalization
• Technical consultancy in mainframe and J2EE areas
• Technical projects to improve system scalability and performance

Wipro has demonstrated its strong domain and technological capabilities to bring immense value through the following projects:

• Pension simplification for regulatory compliance
• Building MI for quotes applications
• Electronic distribution solution for quotes version distribution among sales partners
• IT changes to meet demutualization
• New product launch to meet regulatory requirements
• Automation of calculation for SV and projections for conventional life endowments

Leading US based Life Insurer

Wipro’s ongoing relationship with the client since March 2005 has grown in strength on the back of immense client satisfaction. Some of the projects executed were:

• Enhancement of product features consequent to changed CSO mortality tables
• Siebel implementation to mitigate performance issues on systems handling huge volumes of data
• 24x7 maintenance support to database linkages

Top UK based Life Insurer

The client is a leading international financial services company based in UK with a product portfolio of life insurance-protection & investments, pension & annuity. Wipro has been associated with the client since March 2002 and is providing the following services:

• Application development
• Testing and application deployment
• Data warehousing and business intelligence services
• IT transformation
• Consulting

Some of the significant projects that Wipro executed include:

• Creating common GUI and single view of customers
• Migration of legacy quotes system to new technology with enhancements
• Enterprise data warehouse to meet product and financial management
• Core data layer to create extracts from contract engines
• Presentation layer to bring about customer service transformation
• Development of middle layer framework to share data and business processes across the organization

Wipro’s understanding of the client’s business and optimum domain and technology application has imparted synergies in this relationship.