BrokingWipro has rich experience in broking applications across the globe. Our expertise has helped clients in the following areas:

• Insurance broking
• Reinsurance broking
• Associated advisory service

Wipro provides various services for a number of leading broking firms in different geographies, and has expertise in improving operational efficiency and service levels by better management and maintenance. Customers can benefit from the following services:

• ERP solutions (billing & collections) including global broking tracking for brokerage received from clients, identification of expiry of insurance contracts between clients and insurers
• Web solutions connecting insured, brokers and insurers
• Management reporting solutions
• Personalized and high touch customer service by automating processes
• Workflow & rule based solutions to route requests and handle mails and fax features
• Inbound & outbound document management solution
• Reduction in transaction processing cycle time
• Reduction in transaction processing costs
• Enhanced customer service experience
• Cost reduction
• Streamlined operations

Success Stories

World's Leading Insurance Broking Firm

The Challenge
The client wanted to automate their wrap-up practice, which is a risk management technique, that was cumbersome and time consuming.

How Wipro Helped
Wipro provided a robust, cost-effective and consolidated insurance program for all stakeholders and saved significant cycle time and associated costs for the client. The system provided was componentized and made future proof for addition of new components, changes and adaptable to plug-and-play.

World's Leading Insurance Broking Firm with Surety Consulting and Brokerage Services

The Challenge
The client required an online bond management system to cater to orders, tracking and report generation on the bond portfolio of their customers.

How Wipro Helped
Wipro provided a cost efficient web based solution to the client and enabled them to create surety bonds without any manual intervention. This considerably reduced the turn around time, provided 24x7 access, lowered transaction costs, improved the time to market and enabled the client to get bulk business.