Transformational BPO - Changing the competitive equation
By Chris Larsen, Chairman and Chief Executive Officer of E-LOAN
| Date |
October 28, 2004 |
| Title |
Transformational BPO - Changing the competitive equation |
| Presenters |
Chris Larsen, Chairman and Chief Executive Officer of E-LOAN
Chris talks about how E-LOAN is leveraging global sourcing for improved efficiency and lower operational costs. Chris also shares his detailed views on the following topics:
| BPO strategy and execution |
| Offshore readiness check |
| Vendor selection criteria |
| Managing data & information security |
| Managing internal and external communications |
| Measurable benefits from offshore outsourcing |
|
| Recording |
Play now (If asked for password after you click on Play Now use "wipro" ) |
| Presentation |
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|
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