| Equipping Sanyo to meet fluctuating consumer demand |
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| The idea |
Better collaboration among business units enabling quick decision making while addressing demand uncertainties. |
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| The client |
Sanyo is a leading player in consumer and commercial electronics market, with more than 170 subsidiaries worldwide. Its companies make a variety of electrical devices and appliances, including industrial and commercial equipment, audio and video equipment, semiconductors, communications equipment, batteries, and home appliances. |
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| The business challenge |
Sanyo had 8 locations in 5 countries involved in inter-company transactions in the Asia Pacific region. These locations worked on three different languages, namely, English, Taiwanese and Mandarin. Each location followed their own business process models, capturing data differently in disparate AS400 legacy systems. The market is characterized by widely fluctuating demand cycles. Slow decision making meant Sanyo was unable to respond to changes in consumer demand quickly. This in turn led to cost inefficiencies across business units in the region. |
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| The solution |
Wipro partnered in realizing Sanyo’s objective of enabling quick and efficient decisions making across all the geographies by integrating them over a common platform.
A snapshot of the engagement follows:
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Implantation of SAP R/3 across client’s eight locations |
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Enabling a global management information system for the client |
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Setting up of an organizational change management framework |
In a two phase approach Wipro implemented SAP R/3 in Mandarin, Cantonese and English languages across Sanyo’s locations, while reengineering over 30 business process. The global MIS system enabled common data definitions and standards with standardization of processes models. To smoothen and de-risk the migration from AS400 driven non-standard processes to SAP, Wipro championed organizational change management framework. In the wake of SARS in Hong Kong and Singapore, robust disaster and business continuity planning ascertained go-live on schedule.
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| Business benefits |
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With real time information transition between sales and manufacturing teams, Sanyo can now adjust quickly to demand uncertainties without affecting downstream processes |
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Consistent and standardized understanding of cost component structures across all implementation locations |
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Better reporting capabilities on profitability of specific product lines |
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