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Home Case studies Business Intelligence and Data Warehousing

Process consulting for an international bank provides a standardized business intelligence system that can be rolled out to multiple locations worldwide.
 

The customer
Our client is a multinational bank operating in 50 countries.
 
The challenge
The bank had begun building an enterprise data warehouse and a pilot data mart in early 1998. They had adopted a waterfall development model. The project suffered a setback because of quality related issues and delivery schedules could not be met. We were invited to recommend a road map and process for the development and deployment of the data warehouse and the subsequent roll out over 50 countries.
 
The solution

We introduced our incremental/iterative process development model in place of the waterfall model the bank had selected. Detailed quality processes were formulated for project management and monitoring. The project involved evaluation and tool selection for areas such as Data ETL and Data Model Management. We also proposed formal processes to strengthen areas like configuration management, review, metrics collection and analysis.

The following technologies were used

Hardware: AS/400 (data warehouse, data marts), Windows NT server (data marts)

Data mart and staging database: IBM DB2/400, data marts replicated in Oracle
Data modeling:Cool:Biz
OLAP Analysis: COGNOS tools

The process we recommended has been implemented successfully. This has provided the client with a well-configured, standardized system to capture critical business information. The same solution will now be rolled out to the bank's location worldwide.



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