| Application security framework for a leading international financial services company |
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| The client |
| The customer is a leading international Financial Services Company with more than 13 million customers and some 20,000 employees worldwide. Its Insurance Operations provide a range of financial products and services including annuities, corporate and individual pensions’ with profit bonds and investment products to more than seven million customers. |
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| The challenge |
As part of the program, the customer wanted to define a security framework to ensure secure, easy and role-based access for the call center applications that were being developed. The customer wished to solve their pain areas to achieve this goal through:
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Defining a security framework with controls to the backend legacy systems; also to provide a single sign on solution and effective access control using Enterprise Directory |
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Enable an audit mechanism that was legally compliant with Financial Services Authority |
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Required a solution architecture that could extend to further applications that were bought into the fold of the program |
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the security framework needed to assist compliance with the Data Protection Acts, eCommerce directives and the IT Security Policies defined in the organization |
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| The solution |
| Wipro conducted interviews and workshops with the customer’s management and users to study the security needs of the business and identify issues existing in the security infrastructure. Wipro analyzed the business applications to be integrated with single sign-on mechanism and identified the level of authentication and access to be assigned to the user. After gathering customer requirements, Wipro undertook a consulting exercise and came up with a prototype of integrating security via the middleware framework. On successful proof of concept, Wipro took up the responsibility of architecting and implementing the security model with the middleware framework. The solution was developed and deployed within the required timelines in a blended onsite and offshore manner. |
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| Business benefits delivered |
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Scalability: Optimized performance and scalability while simplifying the management of systems and applications resulting in increased efficiency |
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Seamless Access: Secure navigation across applications and components through Single Sign On created positive end user experience, increasing security while decreasing support costs. |
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Cost Savings: The customer benefited by savings upto 30% on application deployment, development and support with Wipro’s offshore model in the next phase |
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Easy Integration: Inclusion of new applications to the security framework with ease and minimum effort |
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Case studies 
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