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Case Studies - Utilities

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Customer Information Systems
Rationalising and performance tuning for critical Customer Information Systems

Rationalisation and performance tuning of critical Customer Information Systems - A 2 in 1 success story for UK's largest gas transporter.
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Wipro helped Thames Water

The world's third largest water company realize significant cost savings over a two year period by taking ownership of their entire IT estate and outperforming the set benchmarks by more than 40%. More
   
Ensuring regulatory compliance with an end to end solution

End-to-end consultancy ensures regulatory compliance for our client and a level playing ground for it's competitors.
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PacifiCorp: Improving customer satisfaction and minimizing cost

At PacifiCorp, the costs for processing, printing and mailing the customer billing statements were rising steadily for the past several years.
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Pinnacle West: Increasing customer satisfaction, while reducing cost of services

Increasing pressure from the regulatory body, forced Pinnacle West to bring down tariff structures. And the only way to achieving compliance without suffering a hit on the bottom line was to reduce operational costs.
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Tuning customer information systems to 'customer choice' and 'regulatory compliance'

One of the United States' electricity producers wanted amendments to Customer Information System in a very short span of time.
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Taking the initiative to understand customers better

A leading UK utilties company takes the initiative to understand its customers better.
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Providing immediate access to key performance indicators with a data warehousing solution

Key performance indicators, at a mouse click - Wipro's impressive data warehousing solution.
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Scripting synergy between hot internet technology and legacy systems

We scripted synergy between the hottest internet technology and good old legacy systems for a large electricity company in the US.
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Providing 24*7 support for a critical Customer Information Systems and regular enhancement releases

24*7 support for a critical Customer Information System and regular enhancement releases help the client (A large US Utility) keep their customers happy.
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Enabling regulatory compliance for a critical Customer Information Systems

Regulatory compliance for a critical CIS - We enable competition, for a large UK gas utility.
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Helping a US electricity giant slash costs with a data warehouse for capital expenditure

Significant cost savings for a US electricity giant, by implementing a data warehouse for analysing capital expenditure.
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An energy portal brings suppliers and customers together

An energy portal brings suppliers and customers together.
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Consolidating work asset management and Customer Information Systems for regulatory compliance

Wipro overcomes geography and technology to streamline the client's IT estate. A challenging project to consolidate WAM and CIS, ensuring regulatory compliance.
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