| Ramping up efficiency for a forests products company |
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| The customer |
| An international forest products company and one of the leading exporters in the US. |
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| The challenge |
| The client had 2,500 different applications running across the organization. They wanted to enable measurable and sustainable improvements in equipment maintenance; procurement & management of services and materials; scheduling and tracking people's time; and recording & reporting performance. Wipro's consultants combined technical expertise and functional knowledge to provide best-of-the-breed solutions. |
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| The solution |
The project aimed at changing how work got done through the consistent use of repeatable, common processes and sharing of common, company-wide information. It promoted the "One-company" concept and supported process reliability goals. The objectives were archived by implementing and reinforcing standard practices; installing an integrated common online application; and creating an on-going process support organization and centralized administration.
The client has seen an increase in availability and quality of information for management decision-making. There is an increased focus on managing by business processes rather than by functionality. |
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| Customer testimonial |
| "When presented with the challenge of maintaining aggressive delivery dates, you quickly mobilized a work crew with the requisite skills to complete the job. Your team worked diligently on the conversion, interface and extension developments, meeting the schedule challenge and exceeding our expectations on more than one occasion…….We would be remise if we fail to mention that the resources you brought to bear, both on and off-shore, have been sound in their skills, and exemplary in their dedication to complete task on schedule." |
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