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Case Studies - Insurance
 
Life and Annuities

Property and Casualty

Broking and Reinsurance
 
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Prudential plc: Ensuring a single view of the customer

A single view of the customer helps Prudential in integrated sales, marketing and customer service initiatives.
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Life and Annuities  
   
A system for automated Archival, Retrieval and Purging capabilities across policy and billing applications

Integrated the user’s requirement for the systems to keep two years of data in production, and accordingly the basic solution was framed to archive data that is more than two years old.
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Partnering for cost effectiveness, quality and rapid deployment

We have provided solutions for diverse requirements of the clients' on multiple technologies.
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Efficient and speedy underwriting and faster product launches

A new business solution with comprehensive rules based underwriting reduces the time taken to issue a policy by over 30 times.
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Skandia: Improving policy processing time by 70%

A parallel solution for batch jobs involving more than 300,000 policies helps Skandia to achieve a faster processing time and ensure superior customer service.
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Transaction processing of critical life insurance tasks

Business process Outsourcing of data capturing, indexing and initial/ senior underwriting of life policies for new business
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Developing a Licensing Information System

We worked closely with our client to set up a comprehensive Licensing Information System (LIS) to automate and streamline its activities.
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Changes to Pensions Servicing due to Demutualisation

The change impacted some 20,000 schemes and over 100,000 computer policy records covering both conventional and unit linked with-profit pension policies.
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Streamlining retirement minimum distribution

A system for the automatic calculation of retirement minimum distribution helps reduce pressure on this company.
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Property and Casualty  
Strategic IT initiatives and offshore outsourcing help Allianz Ireland stay ahead

Wipro's offshore development centers act like a virtual extension of the Allianz IT department and assist Allianz in rapid development, deployment and integration of critical applications across a host of technologies.
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Transforming claims processing

Integrating Siebel CRM with a Claims Processing system with provides a common customer view across agents, call centers and claims.
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Ensuring customer self service

A web enabled unified Risk Portrait solution for property insurance enables the customers of the client manage their own properties better by allowing them to track claims at these locations.
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Rationalization of IT infrastructure

Wipro’s recommended approach for IT consolidation to reduce total cost of operations and improve performance was based on a 50% reduction in the number of servers.
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Production support of claims processing system

Leveraging its global delivery model Wipro ensures that any issues faced by agents and users while logging claims on behalf of customers are resolved faster.
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Managing information for motor insurance

Our solution helps automate data transfer to the Motor Insurer's Bureau, helped minimize errors and provided for rejects processing.
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Enhancing the functionality of Insure 90

Helps the client to meet diverse critical business needs like integrating an acquired company and launch B2B initiatives.
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Application Integration to support "Underwriting Decision Services

The end customer (Underwriters from Insurance Companies and their agents) who seeks to order products can enter requests through a web interface.
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Developing an end-to-end solution for claims processing and CRM

Wipro has worked with the client on various initiatives and has provided end to end services starting from the integration of all the disparate systems into one synchronized system.
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Broking and Reinsurance  
Production support and maintenance of business critical legacy systems

Wipro reduces the support and maintenance costs of business critical legacy systems by more than 50% annually by levering its onsite-offshore delivery model.
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Business Process Reengineering using Six Sigma

Wipro’s Six Sigma based process mapping facilitated the client in the roll-out of shared, streamlined processes for New Business for Facultative and Treaty reinsurance.
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