| Process Assessments |
Process Re-engineering & Automation |
| Six Sigma / Lean based process improvement |
Business Process & Rules Modeling |
| BPM Roadmap & Return on Investment Analysis |
Best Practices, Implementation Methodologies, Frameworks & Templates |
| Process & rule discovery to align BPM-BRE strategy with business strategy |
Leading BPM Product Implementation / Custom BPM Implementation |
| Credentials |
| Leading US based Auto Finance Provider |
Japanese Mortgage Provider |
Challenge: Wipro was given two key objectives;
- Improve turn around time improvement in highly automated environment and
- Defined ROI realization timeframe was not to exceed one year
Wipro's Role: Leveraged leading business process assessment tools for simulation & bottleneck identification and applied lean principles to come out with recommendations with short implementation time for process optimization.
Key Benefits:
- Identified low cost high impact changes in processes and technology platform and reduced turn around time by approximately 15%.
|
Challenge: The business had two key challenges;
- Manual processes leading to high errors, and
- Dynamic external environment entailing a flexible business logic layer
Wipro's Role: Designed & developed highly automated workflow & configurable credit rating system leveraging decision engines with real time interfaces to internal & external systems.
Key Benefits:
- Instant Turn Around Time - Credit rating completion within 2-3 seconds compared to a minimum of 30 minute long manual processing cycle earlier led to improved customer satisfaction.
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Case studies 
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