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Business Process Outsourcing

Testimonials
Wipro has demonstrated real ownership and commitment to deliver for our customers...

Gloria Richard
General Manager - Outsourcing Delivery
Delta Airlines Inc.

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Being selected to the Top BPO Providers list for 2006 is a tremendous achievement that speaks of Wipro Technologies’ position...

Michael F. Corbett
Executive Director
International Association of Outsourcing Professionals (IAOP)

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Health & Life Sciences
Home arrow Health & Life Sciences arrow Why Wipro
Why Wipro

Domain Expertise
  • More than 10 years of experience in the healthcare domain
  • Handling of transactions at various stages of the claim life cycle
  • Healthcare professionals including doctors (clinicians), radiologists and health management experts on board, along with a team of senior consultants, operation experts and transition experts
  • Deploying Center of Excellence for transaction processing accounts to help the client with our technological innovations
  • Expertise in hiring and retaining agent profiles for healthcare domain back office and call center processes
  • Proven and mature training content and methodology specific to healthcare domain ensuring speedy ramp-up
Compliance and Adherence to Industry Standards
  • Adherence to international security norms like HIPAA, ISO, BS 7799, HBMA corporate member
  • Proven track record in increasing efficiency, having demonstrated at least 30% increase in efficiency through process innovation
Continuous Improvements
We have an unending focus on quality and efficiency through Six Sigma, Lean and Kaizen; we are committed towards continuous improvement of our customer's critical performance measures in the most cost effective manner.

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