Posted by

Author
Prem Swarup
General Manager & Global Practice Head, Business Intelligence, Wipro Technologies
Two-third of business leaders polled for "The
Data Directive", an Economist Intelligence Unit survey commissioned by Wipro believe that the
range and types of data have expanded in the past couple of years, while about three-quarters expect
this data stockpiling to expand even more in the coming two years. At the same time only 12% said
that they were highly effective in using data to make strategic decisions. There is a very evident
disconnect between companies collecting data and putting it in action. As companies try to bridge
this gap, data visualization is a trend that is following closely on the heels of big data.
Data visualization is the process through which data-based insights can be presented in an easily
understandable manner. With exponential growth in data, visualization helps end users "see" data in
order to help them better understand and present it in a business context. According to "The Data
Directive", 57% of the respondents feel that improvements in how they interpret data, such as
visualizations, would enable them to capitalize on potential opportunities faster.
Consider applications of data visualization in retail or healthcare where real time data-based
decision making can have a significant impact. The generation of data trends can help map activity
hot-spots, while identifying critical areas that need to be addressed. Patterns can be discovered in
customer or patient requirements and behavior, which can then be directly addressed to save time and
improve customer satisfaction.
Unfortunately, visualization is often confused with visual appeal. Visual appeal (adding
superficial colors, 3D effects, etc.) can be a disabler as it draws attention away from the data.
Visualization, on the other hand, helps to derive maximum value from a sea of streaming data by
displaying trends and patterns that may be difficult to recognize in standard formats. Visualization
is more sophisticated and can include features such as gauges, maps, time series charts, heat maps
and detailed pie, bar and fever charts. Successful visualization empowers the user to perform the
right task by quickly arriving at a critical insight through a superior User Interface (UI).
Visualization, instantly accessible across different mediums, can significantly improve the
effectiveness of a mobile workforce.
However, visualization has not yet been utilized to its maximum potential. According to the
publication `Information Visualization in Data Mining and Knowledge Discovery’, data visualization
is lagging behind in disciplines such as data capture, data storage and knowledge discovery. It also
states that there is a significant gap between our ability to extract answers and to convert this
information into meaningful visualization. In organizations, there is a governance issue as business
centers are still expecting a quick solution to visualization and IT tends to demand a formal
process in order to ascertain a suitable solution.
These challenges aside, the growing need for data visualization shows no signs of slowing down.
Also, organizations must invest in the required resources and skills, not just to keep up with the
times, but also to harness the tangible benefits of visualization. Is your organization using data
visualization? Do write in your thoughts.
Really well written. I like the statement "Unfortunately, visualization is often confused with visual appeal. Visual appeal (adding superficial colors, 3D effects, etc.) can be a disabler as it draws attention away from the data"
This is absolutely right.
A view on my current customer engagement: Not only did the customer understand the best way to handle Big data, but also utilised the latest business process management tools to automate most of the decision making processes in Corporate and Commercial banking. A quick response to a request is a happy surprise for every customer and visualization of data has been clearly instrumental here. Business informatics is definitely the future of financial institutions.