With its wide experience across industry verticals and deep understanding of technology, Wipro is working closely with Microsoft building customized industry specific solutions. These solutions help customers to streamline and optimize their IT strategies with business outcome. Solutions for Financial Services and Oil and Gas industry are outlined below.
Oil & Gas Industry
NetOxygen: This platform helps mortgage companies automate and integrate their loan processes for each unit or line of business, reduces the transaction cycle and helps in serving more customers through a cloud-based pay-per-use model. It simplifies the process and enables banks to enhance loan applications by 20% to 30%.
NetOxygen enhances business value through a standardized loan solution across all areas of mortgage and banking to multiple customers over the cloud. This helps in reducing the cost of each such transaction by as much as 60% besides helping them implement regulatory practices uniformly across all transactions, thus minimizing lending risks and increasing internal efficiency by 12-15%.
Insurance: The Enterprise Claims Collaboration Office (ECCO) streamlines the management of insurance claims processing from the time a claim is lodged through the entire process of review and approval. All applications in the workflow are put on a collaboration backbone and made available to all claim offices over the cloud.
ECCO provides superior customer service through innovative use of technology and mitigates the risk of losing customers after a claim. A unified claims view for all stakeholders ensures that 60-80% of the premium amount being spent on claims is significantly reduced.
Agent Virtual Office: This solution provides a self-service functionality for agents or field force by automating all processes encompassing electronic forms, leads and commission. It provides a single customer view and enables faster delivery of services including portfolio management, lead management and sales support.
Windows Azure provides savings in terms of deployment, administration and reduced development cycle. It also provides high scalability with support for varying scalability demands. The solution leverages and extends the past IT investments to provide future value by on-premise integration. It maintains security while increasing access and transparency both internally and externally.
Digital Upstream Collaboration: In order to efficiently manage the increasing volume of information in oil exploration and production, Wipro provides a collaboration backbone to create a portal platform that displays a unified dashboard of information across drilling and refining operations. This can perform an integrated search across systems and enable quicker information access and decision-making.
It enables decision-making with integration of existing IT systems and data loggers. It provides a knowledge repository to address the aging workforce problem and to aid in addressing upstream issues. It also helps improve collaboration among employees.